Privacy Policy
Last updated: January 1, 2024
Introduction
JK Stellar Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.
Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email, company)
- Payment information (processed by our payment provider)
- Content you upload to our products
- Communications with us
Information We Collect Automatically
When you use our services, we automatically collect certain information:
- Usage data (features used, actions taken)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect and prevent fraud and abuse
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit (TLS 1.3) and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Export your data in a portable format
- Opt out of certain processing activities
Cookies
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@jkstellar.com
- Address: 123 Innovation Drive, San Francisco, CA 94105